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Greta.Agency

Build internal tools
for GovTech.

Built for government technology and public sector digital services companies.

We build internal tools that replace manual processes with clean, custom software.

Eliminates manual processesFits your exact workflowFull ownership2–6 weeks
The problem

Why GovTech companies struggle with this.

1

Legacy government systems with no modern API layer to build on

2

Accessibility and compliance requirements that commercial SaaS doesn't meet

3

Citizen-facing services that are slow, confusing, and paper-dependent

4

Procurement processes that make it hard to buy and deploy commercial tools

The solution

How we build it
for GovTech.

Citizen-facing portals, case management tools, and government workflow systems require accessibility compliance (WCAG), FedRAMP-level security, and integrations with legacy systems that no off-the-shelf SaaS tool supports.

Government services need to meet high accessibility standards, handle sensitive citizen data, and integrate with legacy systems — all under procurement constraints.

Purpose-built for exactly how your team operates

Replaces spreadsheets with a real, maintainable system

You own it — no recurring SaaS fees for a tool you fully control

Industry context built in — not bolted on

Deliverables

What you get.

01

Custom internal application for your specific workflow

02

Role-based access and user management

03

Integrations with existing tools and data sources

04

Automation for repetitive manual processes

05

Admin panel for operations and data management

Use cases

What GovTech companies
build with us.

Citizen service portals

Build accessible, modern web portals for permit applications, benefits enrollment, and service requests.

Case management systems

Create custom case management tools for social services, licensing, or regulatory workflows.

Government data dashboards

Visualize public service metrics, budget performance, and operational KPIs for government teams.

Process

How we work.

01

Audit the workflow

Understand the manual process, friction points, and data flow being replaced.

02

Design the logic

Map how the tool should work for each role and use case.

03

Build and integrate

Create the application and connect it to your existing systems.

04

Roll out to the team

Deploy, train, and improve based on how the team uses it day to day.

Ready to build internal tools for GovTech?

Typical timeline: 2–6 weeks

About this service

What is Internal Tools for GovTech?

Internal Tools for GovTech means building internal tools specifically designed around the workflows, compliance expectations, and user needs of government technology and public sector digital services companies. Unlike generic software or off-the-shelf tools, a custom-built solution gives your team full control over features, data, and the product roadmap — without paying for capabilities you don't need or working around limitations that slow you down.

Government services need to meet high accessibility standards, handle sensitive citizen data, and integrate with legacy systems — all under procurement constraints.

Why GovTech companies need custom internal tools

Citizen-facing portals, case management tools, and government workflow systems require accessibility compliance (WCAG), FedRAMP-level security, and integrations with legacy systems that no off-the-shelf SaaS tool supports.

Most govtech teams start with generic tools because they're fast to deploy. But as the business grows, those tools create friction — missing the specific logic, integrations, and workflows that govtech operations actually need. A custom-built product eliminates that friction permanently.

How long does it take to build?

Citizen portals and dashboards can ship in 6–10 weeks. Full case management platforms with legacy integrations take 12–20 weeks. The timeline depends on scope, the number of user types, and the depth of integrations with existing govtech systems. A well-scoped project with clear requirements moves significantly faster than one that evolves through the build. We scope tightly before starting so timelines stay predictable.

What does it cost?

GovTech builds range from $15k–$60k depending on accessibility requirements, legacy integrations, and security compliance scope. The biggest cost drivers are integration complexity, the number of distinct user roles, and whether the product needs to handle regulated data or compliance workflows. We provide a clear scope and fixed-price quote before any work begins.

Custom build vs. off-the-shelf tools

Off-the-shelf tools work well for standard use cases. But govtech companies often have requirements that generic SaaS tools weren't built for: legacy government systems with no modern api layer to build on, accessibility and compliance requirements that commercial saas doesn't meet, or workflows that don't fit the assumptions baked into general-purpose platforms.

A custom-built product gives you:

  • Full ownership — no per-seat fees or platform lock-in
  • Workflows built exactly for how govtech teams operate
  • Integrations with the tools and data sources you already use
  • A foundation you can extend as your product and team grow

The right time to build custom is when generic tools are creating real friction, costing more in workarounds than a custom build would cost, or blocking product-critical workflows that your govtech business depends on.

Start your project

Ready to build
for GovTech?

We build internal tools that replace manual processes with clean, custom software. Scoped for government technology and public sector digital services companies.